EMERALD HOTEL KAMPALA, Kampala – A Smart Stay in the City
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Key details
About the Hotel
Plot 3 Semiliki Walk Valley, Cresent Off Bombo Road,
Kampala,
Uganda,
Central Region
Rooms and Amenities
Emerald Hotel Kampala offers 20 air-conditioned rooms with flat-screen TVs featuring cable and satellite channels. Each room includes a private bathroom with a bath or shower, bathrobes, slippers, and complimentary toiletries. Select rooms have a seating area, private entrance, refrigerator, and tea/coffee maker. All accommodations include free WiFi, safes, and soundproofing.
Dining Options
The hotel features a multi-cuisine restaurant serving breakfast, lunch, and dinner. Guests can enjoy meals onsite with a variety of culinary options available throughout the day.
Leisure and Wellness
Recreational facilities include a fitness center, sauna, spa, massage services, and a hammam. The property features green lawns and a terrace for outdoor relaxation.
Location and Access
Located in Kampala's city center, the hotel is 0.5 km from New Bus Park, 1 km from Mpanga Central Forest Reserve, and 1.5 km from Old Kampala and Gallery antique. Entebbe International Airport is 45 km away, with roundtrip airport shuttle service available.
Hotel Services
Services include a 24-hour front desk, express check-in/check-out, luggage storage, and room service. Meeting facilities are available, and safety features include fire extinguishers, smoke detectors, and a security system.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
Off-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Free parking
Off-site car park
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Canoeing
Hiking
Horseback riding
Cycling
Golf course
Billiard tables
Yoga class
Sports trainer
Fishing
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Night club
Entertainment
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Plot 3 Semiliki Walk Valley, Cresent Off Bombo Road,
Kampala,
Uganda,
Central Region
Map view
Plot 3 Semiliki Walk Valley, Cresent Off Bombo Road,
Kampala,
Uganda,
Central Region
City landmarks
Landmark
Centenary Park
1.5
mi
Museum
Uganda Museum
1.4
mi
Mosque
Gaddafi National Mosque
1.1
mi
Landmark
Old Kampala
5000 ft
Mall
Jk Boutique Garden City
1.3
mi
Monument
Independence Monument
1.1
mi
Market
Owino Market
1.2
mi
Landmark
Kasubi Tombs
1.4
mi
Race track
Kabaka's Palace
1.6
mi
Landmark
Tombs of Buganda Kings at Kasubi
1.4
mi
Casino
MAYFAIR KAMPALA Casino
3100 ft
Landmark
Uganda Martyrs Shrine
4600 ft
Church
Namirembe Cathedral
1.1
mi
Gallery
Nommo Gallery
4200 ft
Landmark
Baha'i Temple
1.3
mi
Landmark
Bulange
1.4
mi
Landmark
Rubaga Cathedral
2.1
mi
Landmark
Fort Lugard
4700 ft
Landmark
Gallery antique
4800 ft
Landmark
Casino Rigel
2700 ft
Landmark
Watoto Church Central
2300 ft
Mall
Wandegeya
2400 ft
Church
Namirembe Kathedrale
1.1
mi
Landmark
Namirembe
1.7
mi
Landmark
Central Kampala
1.1
mi
Landmark
Christ the King Catholic Church
1.5
mi
Landmark
Deliverance Church
3000 ft
Landmark
Bat Valley Theatre
3100 ft
Castle
Makerere Deliverance Church
3200 ft
Landmark
Holy Trinity Church Makerere Kivulu
3400 ft
Nearby
38 Buganda Rd
Casino Rigel
1900 ft
Restaurants
Piato Restaurant
5100 ft
Plot 20 Lumumba Avenue Nakasero
Il Patio
4500 ft
Plot No. 2/4
Cafe Mamba
1.1
mi
22a Akii Bua Road Nakasero
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
4.8
4.8/10 based on 26 reviews
George
United States,
May
2024
6.6/10
My stay at the hotel had its ups and downs. The location was convenient and close to the city center, making it peaceful for work, but I was warned about safety outside the hotel. The dining experience was hit or miss, with some delicious dishes but poor value for money. The service was generally good but had some inconsistencies with charges and communication. The rooms were hot without air conditioning, but the facilities offered on-site were satisfactory.
Rooms
6.0
The rooms, although perfect for two people, were too hot, even with the windows open. They really need air conditioning to make the stay more comfortable.
Service
7.0
The staff, in general, were responsive and friendly, but there were some issues with communication regarding charges for services like breakfast that were not clear during check-in.
Location
8.0
The hotel's location is a plus point due to its proximity to the city center and business offices, but there were concerns about safety outside the property.
Dining
5.0
The dining experience was a mix; some dishes were exquisite, but the overall value for money was not satisfactory, with hidden charges for supposedly free services.
Facilities
7.0
The facilities at the hotel were decent, offering services like dry cleaning, laundry, and shuttle service, but improvements could enhance the overall guest experience.
Alvin
United States,
April
2024
5.8/10
I stayed at the hotel which had both positive and negative aspects. The location was very central but unfortunately right next to a noisy church that disrupted my sleep. The proximity to the city center was convenient, however, the area outside the hotel felt a bit unsafe due to warnings about muggings. The rooms, although advertised for 3 people, had only 2 twin beds and lacked a good view. The dining options were limited but acceptable for the price.
Rooms
5.0
My room didn't have a good view and only had 2 twin beds despite being listed for 3 people.
Service
7.0
The service needed some improvements as they didn't check on my comfort like other hotels usually do, but the communication was good. However, the staff was wonderful.
Location
6.0
The hotel's central location was a plus point for easy access to the city center, but the noisy church nearby made it hard to sleep. The area outside the hotel felt a bit dodgy with warnings about muggings.
Dining
6.0
The dining experience was very limited, although it was okay considering the pricing.
Facilities
5.0
central location
noisy surroundings
Aaron
United States,
December
2023
6.2/10
The hotel had some positives like friendly staff and convenient location but also had drawbacks like noise and limited dining options. The rooms were listed to accommodate 3 people but had only one towel available, which was inconvenient.
Rooms
6.0
The room was a bit disappointing with only one towel available even though it was supposed to be for 3 people.
Service
7.0
The staff was friendly and attentive, but there were some issues with cleaning services and potential overcharges for food.
Location
7.0
Dining
5.0
The dining experience was limited and perhaps overwhelming, with some items not being offered unless specifically requested.
Facilities
6.0
John
United States,
September
2023
6.0/10
My stay at the hotel was overall pleasant, with clean and comfortable rooms, but with some drawbacks like the lack of a good view. The service was friendly but had some minor issues, and the location, while central, posed safety concerns. The dining experience was satisfactory, and the facilities were decent.
Rooms
7.0
The rooms were clean and comfortable for 3 people, but unfortunately lacked a good view. The A/C room was nice, but the bathroom had water splashes everywhere due to the absence of a shower curtain, making it unusable afterward.
Service
6.0
The staff was friendly overall, but kept asking about skipping room cleaning and seemed affronted when asked for cleaning. They were attentive to payment details but charged extra for food, impacting the value.
Location
5.0
The hotel's location was central to downtown, which was convenient, but warnings about muggings made me feel uneasy. Additionally, proximity to a loud church affected sleep quality.
Dining
6.0
The dining experience was okay for the price, but some items were overpriced. The Tuscan bread was good, but overall it was not remarkable.
Facilities
6.0
The hotel had basic facilities, though nothing stood out as exceptional. The overall experience was satisfactory but could be improved.
Lewis
United States,
August
2023
5.6/10
The hotel had a great central location near the city center, making it convenient for business travelers. However, the constant noise from a nearby church disrupted my sleep. The service was a mix of excellent and poor experiences, with some staff going above and beyond while others were not as attentive. The dining options were a bit underwhelming and overpriced, although the overall facilities were decent.
Rooms
5.0
The room was too hot even with the windows open, and the air conditioning was in poor condition. Although the bathroom was clean, the lack of a shower curtain made it unusable afterward. Having only a single towel was also inconvenient.
Service
6.0
The staff offered outstanding service and made efforts to ensure my comfort. However, there were issues with incorrect charges for food and some inconsistency with room cleaning requests that led to mixed experiences.
Location
5.0
The hotel's proximity to the city center was a plus point, but the area outside the hotel was dusty and somewhat dodgy, where I felt unsafe walking alone due to warnings of muggings. Additionally, the loud church nearby disrupted my sleep, with services occurring until early morning.
Dining
5.0
The dining options were a bit overwhelming and expensive for the quality provided. Information was not readily offered, and there was room for improvement in the pricing and variety of menu items.
Facilities
6.0
The facilities offered dry cleaning, laundry services, shuttle service, and assistance with tours and tickets. While these were available, the overall value for money was not ideal considering the issues faced in other areas of the hotel.